"Proactive IT" means something different depending on who you talk to. Most IT providers define it as preventing fires. Keeping equipment from crashing. Making sure systems stay patched and secure. Managing infrastructure to best practices. That's important work. But real proactive IT goes deeper. It means your IT team is talking with your business team. Understanding your goals. Anticipating what you need before you ask. If your sales team needs to close contracts faster, proactive IT means imp
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