Whether you're new to Springfield or just relocating across town, we make it easy to start, stop, or transfer your utility service. Choose the option that works best for you—online, by phone, or in person.

City Utilities works hard to make your life easier with several options for paying your utility bill. Pay online, by mail, using our payment kiosks, or visiting our bill payment locations.

CU provides utility service for residential, industrial and commercial construction projects. Let us know your construction plans so CU can provide the service when you need it.

Level pay gives you more predictable utility bills by evening out your utility costs over the year so you pay the same amount each month.

I hereby make a written request for information on utility usage at such premise billed by City Utilities. I agree to use this information only for the legitimate business purpose set forth in Code Section 110-2 …

So making wise decisions about your home’s heating, ventilation, and air conditioning (HVAC) systems can have a big effect on your comfort level and utility usage.

For utility emergencies, call City Utilities at (417) 863-9000 or dial 911. If you require additional assistance using this form, call City Utilities at (417) 863-9000.

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Our Developer Services team offers a wide array of services relating to the construction of new utility connections. Our goal is to ensure timely communications and provide our expertise to help guide …

Please note: The utility will not disconnect services in a landlord’s name in the event an unauthorized tenant is residing at an address based on the Missouri Revision of Statues, RSMo Chapter 534.