ASQ celebrates the unique perspectives of our community of members, staff and those served by our society. Collectively, we are the voice of quality, and we increase the use and impact of …

Have a Standards Question? Ask the Experts! Submit your technical questions about an international or American national standard to our panel of seasoned quality professionals.

Learn the differences between quality assurance and quality control. Explore definitions, examples, and how QA and QC ensure quality.

Drilling Deeper Quality Progress / Quality Progress / Drilling Deeper Reprints and Permissions Share this page

Learn how AI is automating workflows, delivering actionable insights, and enabling predictive decision-making, helping quality teams boost efficiency, ensure compliance, and minimize risk …

A fishbone diagram, sometimes referred to as a cause-and-effect diagram or an Ishikawa diagram, is a quality tool that helps users identify the many possible causes for a problem by …

Tell Me About It (Quality Progress) Based on the PDSA cycle, this article introduces the plan-do-study-act-export (PDSA-X) cycle, which supports the collaborative pursuit of excellence across …

He earned a doctorate in industrial engineering from the University of Cincinnati. An ASQ fellow, Jing also is an ASQ-certified quality manager and engineer. Reviewed November 2024.

ASQ Quality & Professional Certification. Use our Pathway Tool to help determine which certification is right for you.

Total Quality Management (TQM) is an approach to success through continuous improvement. Learn more about TQM and find resources like PDFs at ASQ.org.