Built on the ServiceNow AI Platform Integration Hub includes AI-powered platform capabilities so you can quickly connect workflows to critical business systems and simplify cross-enterprise automation.

Integration Hub and Workflow Data Fabric Overview (Effective December 11, 2025) For purchases prior to December 11, 2025, please refer to the Archive. Data Center and Network Asset Management …

Integrate third-party services Link end-to-end digital workflows to popular business apps with ready-made Integration Hub spokes. Improve flow visibility Promote collaboration by inviting process …

Enterprise integration Integrate external resources with your internal systems in a digital workflow.

Connect front, middle, and back-office teams across sales and order lifecycles.

A combination of continuous integration (CI) and continuous delivery (CD) practices, a CI/CD pipeline consists of a series of automated steps designed to greatly simplify application development.

Centralized data hub A single source of truth for all vendor-related information and relevant documents eliminates much of the risk associated with data soloing.

Dispatcher Workspace brings new speed and efficiency to field service management. Give service managers a complete view of their assets and teams’ tasks.

Integration with existing systems and processes Your CCAI platform should enhance—not disrupt—your current operations. Prioritize solutions that integrate easily with existing systems, such as CRM …

In an example where a software development team is working within the Scrum methodology to build a new feature, the team starts by refining the product backlog with the Product Owner to prioritize their …