ID is equal to the working parent ticket that you can look at and one of the child tickets you can’t open. Then compare the data and see what the child ticket is missing, it may be a value in a template field …

The theory of this is that you are copying the ID for the location assigned to the User, into the Asset table location ID for any Device (asset type 5) To do this create a ticket rule, so go to Service Desk > …

Help with MSI (Microsoft Installer) error 2259: Database: [2] Table (s) Update failed

update software catalog I am reaching out regarding an issue I encountered with the software catalog update on the KACE SMA. After deploying the system, I initiated a "Check for Software Catalog …

so far, i can export a table (property), update it with the changes i need, import it into a new msi, but when i generate the transform, only the property table is generated in the transform. So that seems …

I have wrapped the entire query in my very own quotes of course. So it seems there is a clash of quotes. So basically I am trying to use an "update query" to add a "Query" to a database table. Has anyone …

I am trying to get a list of all machines that have anything less than the Java 7 Update 45 installed. Using the ASSET_HISTORY table makes it tricky because everything in inventory had a different …

Help with MSI (Microsoft Installer) error 2254: Database: [2] Transform: Cannot update row that does not exist. Table: [3].

J2RE 1.6r14 - Disable Java Update Hi All I'm trying to deploy the above and also disable updates. I've set the following keys to zero in the property table (saved in an MST) AUTOUPDATECHECK …

Note that it is ultimately the HD_TICKET.HD_STATUS_ID column that we want to change (UPDATE) in the referring tickets, as this is where a ticket's status is kept - all further details (such as the actual …