When United Airlines cancels the last leg of Andy Wilson’s flight to Iceland, he must buy a new ticket. The airline blames a “desynchronization,” but will it cover his extra costs… ...

Airline search engines can tell where you reside based on your computer’s internet Protocol or I.P. address. Users can mask that address by subscribing to a VPN or Virtual Private Network, which ...

After flying with 40 different airlines in 30 years, Qantas stands out as my favorite because of the great service and ...

A long-planned French getaway for three hit a snag when their airline reservation was mysteriously canceled, costing them almost $11,000. It turned out an unwanted travel agency was (partially ...

I have been active in the travel industry since 1985 — as an airline employee, journalist, consumer advocate and traveler — and I’ve never seen customer service devolve so quickly.

By the way, this isn’t a problem for airline reservations made in the U.S. The Department of Transportation has a 24-hour cancellation rule for most airline tickets.

If you paid for an upgraded airline seat but then got sent back to economy, what would you do? That's the problem Elliw ...

On a recent evening, we received emails from United stating that we have successfully canceled our reservation and can get flight credit. We didn’t even cancel. I could not get through to United.