Generative AI tools are putting a new spin on the age-old chore of writing and consuming technical documentation. The key is ...
The new Agentforce IT Service suite brings together an agentic IT service desk, AI agents, and an agentic CMDB and service ...
Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to ...
In today’s 2-Minute Tech Briefing, Salesforce launches Agentforce IT Service to automate IT support with agentic AI, Otter.ai ...
With deep integrations into platforms like Salesforce, Jira, and Slack, the system lets agents research, create reports, and ...
Cory Doctorow’s theory of “enshittification” explains how tech platforms rot from within. As AI grows more profitable—and ...
It’s ‘Dreamforce-eve’, but still time to slip out one early Agentforce announcement before the agentic jamboree kicks off on ...
Homewide, a subsidiary of Mohammed Hareb Al Otaiba (MHAO) Group, is set to open a new service centre in Abu Dhabi, marking a significant step in the company’s nationwide strategy to strengthen ...
One of the biggest reveals to come out of Salesforce’s annual Dreamforce conference is its Agentforce IT Service product, ...
A Cincinnati Health Department spokesperson says states can tap their general fund to fill gaps, something Ohio is believed ...
ServiceNow NOW shares have plunged 16.1% year to date (YTD), underperforming the Zacks Computer and Technology sector’s ...
Not just this, another challenge she faced while ordering food at a local café in Italy is that the customers cannot request a change in the menu.