The government has expressed appreciation to domestic airlines for offering discounted fares and increasing flight capacity ...

Indonesia nationals who had worked at scam centers in eastern Myanmar walk upon ... They arrived in Jakarta on two AirAsia flights - one late Friday and one early Saturday. The ministry said ...

The SM group’s retail loyalty program, SMAC, signed a strategic tie-up with AirAsia rewards to offer enhanced shopping and travel experiences. The ...

Southeast Asia’s largest budget carrier is set to cut ticket prices further and expand its fleet, a top executive says, ...

MANILA, Philippines — AirAsia rewards, the loyalty and rewards platform of Capital A (formerly known as AirAsia Group), has partnered with SM Advantage Card (SMAC), the Philippines’ biggest ...

MANILA, Philippines — Low-cost carrier AirAsia Philippines is negotiating with the new operator of the Ninoy Aquino International Airport (NAIA) to resolve disputes on rising fees, as the ...

Budget carrier AirAsia Philippines announced on Tuesday that passengers may carry up to two power banks, each not exceeding 100 watt-hours (Wh). The airline reminded passengers that power banks must ...

Southeast Asia’s largest budget carrier is set to cut ticket prices further and expand its fleet, a top executive says, betting the strategy can help AirAsia win over more travelers and boost ...

MANILA, Philippines — AirAsia Philippines is looking at making its debut at the Philippine Stock Exchange within the next 12 months to raise funds for aircraft acquisition and other expansion plans.

Voice AI is rapidly reshaping customer service and contact centers, ushering in a new era of 24/7 efficiency, personalization ...

Laki, located on the tourist island of Flores, had its alert level raised to the highest level on Thursday following ...

Contact center agents are the backbone of customer service, often juggling complex interactions across multiple channels while working under considerable pressure. Their experience on the job ...