On April 16, CSIO hosted its 2025 Members’ Meeting and Reception at One King West Hotel in Toronto. This annual event ...

The one-way care approach required of customer service professionals may have an unmeasured impact on mental health.

The effect of tariffs on insurance brokerage M&A will be minimal, but acquirers may employ more scrutiny, experts say.

IBAC has launched a redesigned, interactive tech website to provide brokers with information, use cases, and benchmarks for ...

Supply chain disruptions may result in higher indemnity costs and increased secondary expenses, Aon says in the report.

Tariffs on Canadian goods entering the U.S., and Canadian counter-tariffs, create confusion for commercial insurance clients.

City Council heard about several situations involving water leaks, frozen pipes, and tenants gone rogue, which have led to ...

Why Canadian P&C insurers would be wise to consider hiring a new breed of property and casualty professionals — ...

Canada’s no hotbed for political extremism, but the winds may shifting, notes a new report finding businesses worry about ...

We are thrilled to announce that Oracle RMS has earned a spot as one of Canada’s Best Workplaces™ for 2025, securing an ...

Insurers and underwriters are using AI in the commercial insurance space for more effective pricing and risk selection.

A recent priority dispute between insurers is a reminder to meet legal timelines in resolving accident benefits cases ...