Customer journey analytics software aims to help businesseses understand, optimize and personalize every step of the customer experience. By aggregating and analyzing data from touchpoints across both ...
A CRM database is a business tool used to track and organize customer information throughout your business. These databases are supported by customer relationship management (CRM) software, which ...
New privacy models, zero-copy activation and AI orchestration are rewriting the rules for how customer intelligence gets ...
Salesforce logo sign seen at the Salesforce tower in Manhattan, New York.Lindsey Nicholson/UCG/Universal Images Group via Getty Images In 2022, Salesforce unveiled software that processes and organize ...
Salesforce says it revoked refresh tokens linked to Gainsight-published applications while investigating a new wave of data ...
Software is truly everywhere in the modern world. From streamlining workflows to making phone calls to following navigation routes in a car, the list continues—and so does the industry’s growth. By ...
Revealed at the company's Re:Invent 2025 conference in Las Vegas, the AI Factory offering sees AWS bring AI infrastructure, ...
Salesforce is investigating a security incident after discovering unusual activity involving apps published by Gainsight, a ...
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