BOSTON — SAP AG today unveiled upgrades to its SAP CRM 2007 software that include support for Web 2.0 applications. The upgraded software, introduced at a press conference this afternoon at the ...

When the Bank Administration Institute's annual Retail Delivery Conference and Expo opens this morning in Atlanta, the crowd will probably hear a lot less about the Internet per se than it has in ...

Sage Software has announced a strategy revamp which will see Web 2.0 functionality merged into its CRM products in an attempt to take on stalwarts Microsoft and Salesforce.com. Sage's new CRM ...

Christiana Jolaoso-Oloyede writes for media publications, B2B brands and nonprofits. Using her research, analytical and writing skills from her training as a lawyer, she focuses on garnering accurate ...

Really Simple Systems, a provider of online, Web, and small business CRM systems, has implemented its new Intelligent Import feature into its small business CRM system, removing the need for multiple ...

In today's competitive B2B landscape, building the right software stack is essential for driving sustainable growth. During this engaging live web event, experts from Wendt Partners and PandaDoc will ...

NEW YORK -- CRM is about people, process, and technology -- that was the refrain shared by Barton Goldenberg, destinationCRM chairman and president of CRM consultancy ISM, during the closing keynote ...

When your list of contacts has outgrown your Rolodex and you begin to forget important client details, it may be time to implement Customer Relationship Management (CRM) software into your business ...

If you run or are starting a businesses, the best ingredient for success isn’t what accounting software you use, your hiring practices, or your office layout — it’s how you deal with your customers.

In the run-up to Christmas, upmarket retailer Brooks Brothers promotes gifts on its Web site and through email marketing. Like many retailers, the company is able to measure Web traffic as the ...