Human-centered design is believed to have been born out of the Stanford University design program in 1958—when Professor John E. Arnold suggested that engineering design should be human-centered and ...

On the eve of a historical election, last year’s Fast Company Innovation Festival was about hope and potential. In the wake a historical upset, this year’s festival was about resilience, values, and ...

Successful technology businesses prioritize innovation and focus on designing solutions that work the way people do. Creating a culture of innovation and human-centered design may seem like distinct ...

Innovation in local government is often thought of in terms of efficiency or cost savings. But this focus leaves out an equally important one -- a focus on how residents experience government programs ...

It’s safe to say that digital health tools, including electronic health records (EHRs), haven’t always sparked excitement and joy among clinicans and providers. There are no excuses for poor usability ...

For a long time, government has built websites, forms and services that reflect the needs of government, with little consideration for how difficult to navigate systems were for constituents. This, ...

Together, these studies present a diverse but connected view of how AI technologies are advancing and how researchers are ...

Chief Innovation Officer Chris Waugh is using Silicon Valley–approaches to innovate from within the healthcare system. It's working in the most unusual ways. Chris Waugh is not your typical healthcare ...

A typical design process looks like this: You get a bunch of requirements based on incremental improvements to an existing product or service, build the new offer, and ship it out to the world and ...