Alan Ranger is the VP of Marketing at NiCE Cognigy, a global leader in AI-first customer service automation. Agentic AI is reshaping the dynamics of customer service by enabling autonomous agents that can understand context, adapt to customer needs in real time and deliver hyper-personalized interactions at scale.

ServiceNow's new AI Experience puts agentic automation at the fingertips of every office worker - SiliconANGLE

Amazon on Tuesday unveiled a refreshed lineup of devices optimized for home security and its new artificial intelligence-infused Alexa+ voice assistant.

Economist Carl Benedikt Frey explains why progress is never automatic and why the way we develop and govern AI will determine whether it fuels prosperity or stagnation.

AI companies must now disclose and actually follow the security protocols to prevent cyberattacks or the design of biological weapons.

Moorings Park unveiled its newest boutique senior living facility where AI will help track residents’ wellness and sleep patterns.

Technology Technology   The Big Story Newsom signs off on AI law California Gov. Gavin Newsom (D) signed a bill Monday requiring artificial intelligence (AI)

Hobart Private Capital’s new stake in the Global X Artificial Intelligence & Technology ETF highlights how institutions continue finding ways to gain exposure to artificial intelligence even after a strong rally. AIQ has climbed almost 33% over the past year as enthusiasm around generative AI and automation remains high.

Discover how to wisely harness AI and advanced technologies in manufacturing and supply chains with a new eBook from LMA Consulting.

Emeline Lakrout, a busy New Yorker with a knack for running, rock climbing and swimming, doesn't let being legally blind stop her from living an active lifestyle. Despite being declared blind at 8 years old, Lakrout has taken on challenges, such as running ...

Known as the world's first AI health companion that combines psychology and metabolic health, this new tool is being positioned as a response to professionals "burning out and stu