Process mapping is one of the basic quality or process improvement tools used in Lean Six Sigma. It has acquired more ...

Flowchart vs. process map, what do you choose to use? When it comes to mapping out a project, you’ve got several choices on how to visualize them. If you’ve had trouble deciding on a format for your ...

Kevin Curtis inherited a problem that had been hanging around for years. 1 Psychiatric patients in the emergency department were waiting too long for a bed at the University Neuropsychiatric Institute ...

Business process mapping reveals inefficiencies, streamlines workflows and drives scale. Done well, process mapping builds clarity, resilience and smarter organizations.