When OpenAI announced that ChatGPT would begin supporting in-chat transactions, allowing users to buy items directly through their interface, it marked a shift that goes far beyond e-commerce. The ...

The digital identity industry has called for clarity on the government’s digital identity plans, offering to collaborate with Whitehall. This follows prime minister Keir Starmer’s announcement in ...

The UK government’s Autumn Budget contained no major announcements of significance to the tech sector, but there were a few developments that continue progress on existing digital policies. Chancellor ...

Digital government is a trust-based revolution. As global agencies embrace AI and cloud customer relationship management systems, they carry a responsibility to uphold ethics, transparency and ...

Canada’s public sector is learning that speed and scale mean little if citizens don’t trust the systems behind them. Photo by Getty Images on Unsplash Plus Photo by Getty Images on Unsplash Plus In ...

Government departments across South Africa are increasingly relying on digital tools to evaluate public programs and monitor performance. This is part of broader public-sector reforms. Their aims are ...

The study was conducted by an independent third-party research agency in consultation with the National Payments Corporation of India (NPCI).