Utilities operate in high-stakes environments where operational resilience, infrastructure reliability, and workforce efficiency are essential for maintaining uninterrupted service. Cutting-edge field ...

With campus roaring back to life amid back-to-back Commencements, Reunions, and special events, HBS IT and Operations have been partnering closely behind the scenes to ensure these activities go off ...

The Operations Management doctoral program trains you to apply theoretical, data-driven or empirical analysis to advance your understanding of how work and processes are, or should be, organized and ...

ServiceCEO (formerly known as Insight Direct), a leading provider of software that helps field service companies run their businesses better, recently announced version 7.0 of ServiceCEO Office ...

Operations is a core functional area of an organization, along with marketing, human resources and accounting. Operations management plays a crucial role in enhancing the quality of products and ...

Commentary - Industry watchers have long prophesied about the end of IT management as we know it. They predicted the dominance of high-tech silos, futile finger-pointing sessions and poor application ...

What is ITSM (IT service management)? Your email has been sent This ITSM guide covers how IT service management evolved from ITIL, along with an overview of the ITIL life cycle and the many IT service ...

Facing constant challenges to reduce costs, improve quality, and enhance the patient experience, the healthcare industry needs professionals who not only understand industry standards but also ...

People start their own businesses for many reasons, but topping that list -- besides being self employed -- is creating sustainable income. But to create income, smart business managers recognize that ...