The Remote Help app looks a lot like or has a similar function as the existing Quick Assist app on Windows, but with a few significant advantages which include: It integrates with Microsoft Endpoint ...

New Windows Remote Help app supports remote and hybrid employees Your email has been sent As companies went remote at the start of the COVID-19 pandemic, it quickly became obvious that enterprise VPNs ...

As a result of the pandemic, the practice of remote working is now the norm the world over. This has presented a significant challenge for many businesses that have had to shift many important ...

The first thing you need to do is talk to Microsoft over the phone or chat. After a professional conversation, you will be given a six-digit code once the support is clear that the situation may not ...

ZDNET experts put every product through rigorous testing and research to curate the best options for you. If you buy through our links, we may earn a commission. Learn Our Process 'ZDNET Recommends': ...

As the hybrid working model continues to pick up steam, Microsoft has released a new tool that makes it easier for IT teams to assist employees from afar. As of yesterday, the cloud-based remote ...

The increasing popularity of hybrid work models has produced an unexpected consequence: remote work anxiety. Many employees say that working remotely leaves them feeling lonely, stressed out, less ...

Remote access to another PC via the internet can be a blessing, solving many IT problems quickly and easily. The helper can get a clear picture and often solve the problem immediately, even without ...

Remote workers who have never been in the same room with their managers and coworkers can face extra challenges with connection and culture. It wasn’t that long ago that companies were making plans ...

The all-new Siri Remote that launched with the second-gen Apple TV 4K has been a hit. And with the refreshed design that features a 5-way trackpad/clickpad, the remote could be handy for more than ...

Opinions expressed by Entrepreneur contributors are their own. The increasing popularity of hybrid work models has produced an unexpected consequence: remote work anxiety. Many employees say that ...