Kristen Hawley writes about the restaurant business from San Francisco. She's the founder of Expedite, a weekly restaurant technology newsletter highlighting news and big ideas about the future of the ...

QR codes can be used to pull up a menu in a restaurant, get more information at museums, pay for parking, etc. Those black and white QR codes are everywhere. And even though QR codes were invented in ...

A dining innovation that once looked like the future has worn out its welcome with many restaurateurs, customers and servers who say it takes the joy out of dining. By Amelia Nierenberg Heavenly ...