“Keep in mind these data are reflective of patients’ perception of their care; whether or not we, as providers, agree, that perception is legitimate.” As the medical director of patient experience at ...

The following guidance is based on the best available evidence. The full guideline gives details of the methods and the evidence used to develop the guidance. People have the right to be involved in ...

Patient and family engagement offers a promising pathway toward better-quality health care, more-efficient care, and improved population health. Since definitions of patient engagement and conceptions ...