As franchising moves into 2026, success will come down to getting the right balance between technology and the people behind ...

It was the most downloaded app in the world in August, one in 10 adults globally now use it, and people are increasingly saying they can’t live without it. But until recently, no one really knew what ...

Artificial intelligence is starting to sound a whole lot more human, whether it's a voice in customer service... AI-GENERATED VOICE: (As customer service rep) How can I help you today? KELLY: ...Or in ...

Digital generated image of people surrounded by interactive transparent and glowing panels with data. We know that AI is still catching on. It’s only been a few years that these new technologies have ...

Kara Alaimo is a professor of communication at Fairleigh Dickinson University. Her book “Over the Influence: Why Social Media Is Toxic for Women and Girls — And How We Can Take It Back” was published ...

Law enforcement agencies often underinvest in technology training for line-level officers, limiting the effectiveness of tools like body cameras and data analytics. Without ongoing, role-specific ...

We meet a solutions architect who tells us that his defining characteristic is curiosity, and that for him success is in solving problems with technology, for people. In a recent episode of the First ...