HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced NICE Interactive Voice Response Optimization (IVRO) version 8.0 comprising Artificial Intelligence (AI) driven analytics to boost ...

I got the opportunity to present at SMX Advanced 2024 on a topic I live and breathe every week with my agency’s clients: advanced PPC analytics and measurement. I’ve been in digital marketing for over ...

Inventory classification and optimisation techniques are pivotal in modern supply chain management, offering structured approaches to managing diverse inventory portfolios. Traditional methods such as ...

Despite the recent challenges in overall experience quality seen in Forrester’s Customer Experience Index (CX Index™) benchmarks, customer experience (CX) remains a priority for many organizations.

Ryan Sousa is vice president of the data, analytics and artificial intelligence practice at Pivot Point Consulting, a health IT consulting firm. (It was ranked No. 1 Best in KLAS for Managed Services ...

ABBYY is meeting the $5.3 billion market demand for purpose-built AI to deliver process optimization1 by offering two new Process AI solutions: Process AI for Consulting (PAIC) and IDP Analytics. The ...

For decades, finance functions allocated resources based on historical data, intuition and a fixed annual budget cycle. This approach provided a stable foundation in predictable markets but lacked the ...

Disassembly sequence planning and optimisation techniques have gained prominence as essential components in sustainable manufacturing, recycling and remanufacturing operations. These techniques ...