YARMOUTH, Maine—A central monitoring station can be a cool place to work—if your idea of cool is not knowing what's going to happen from one minute to the next, or talking people through crises, real ...

WILLIAMSTOWN, N.J. – COPS Monitoring, a provider of professional monitoring services, announced that one of its dispatch team members, Dorjan Engram, has been recognized as the Integration Association ...

May 19, 2020, McLean, Va. – The Monitoring Association [TMA] is pleased to announce its newly updated Operator Online Level 2 training program is now available for purchase. The new course builds upon ...

VIENNA, VA (November 10, 2017) – Monitoring center operators are the critical link between alarm notifications and first responder dispatch. Their performance level is crucial to positive outcomes.