When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...

Remote Desktop has been around. Microsoft introduced this functionality way back when they released Windows XP in 2001. With each iteration of Windows, the Remote Desktop function has also become more ...

Remote access — the ability to control a computer from a different location over the network — might not be something you need to use every day. However, it does come in handy in certain situations.

You’re a teacher, and your rambunctious sixth graders are paying attention to everything but the task you want them to be doing. Or you’re an IT help-desk staffer, and your end users don’t know the ...

While similar in scope and use cases, the collaboration features, pricing, and supported operating systems set these two remote desktop options apart. The ability to access a remote machine is often ...

Microsoft officials hinted earlier this year that they were working on new ways to deliver virtual desktop/app capabilities in Windows 10 that they'd make available later this year. Word is starting ...

Remote desktop software is essential for many businesses and on-the-go individuals who need to access computers that might be in another room or on another continent. There are many different ...