The social media network has refined its policies to cement how often - and when brands can communicate with users. In the past restricted these practises in the platform’s early days fearing users ...

At Facebook’s annual F8 developer conference, which takes place on April 18 and 19 in San Jose, Calif., the social media giant is expected to launch a new type of chatbot that operates inside group ...

You can now send a message to the White House through a Messenger chatbot, an automated program that walks you through communicating with the leader of the free world. President Obama reads 10 letters ...

Speculation is increasing that Facebook will open up its Messenger chat service to outside businesses, potentially as early as its F8 conference on April 12-13. Facebook won’t comment on its plans, ...

Forbes contributors publish independent expert analyses and insights. I'm a senior contributor covering the NBA, MLB, NFL, NHL, soccer, esports and more. The Indiana Pacers partnered with GameOn ...