If you are planning a visit to the Social Security office, here's what you'll need to do amid reductions in the federal workforce.

The agency said it's reversing a decision to cut phone services for identity verification after a backlash from seniors.

The Social Security Administration has backed off on its plans to make more older Americans travel to field offices when they apply for retirement benefits. The agency had planned to require anyone filing for benefits or changing bank account information to verify their identities in person instead of over the phone if they were unable to do so through the agency’s website.

Public outcry appears to have convinced the agency to abandon a plan that would have required in-person visits for some beneficiaries.

At the last minute, the Social Security Administration has announced it won’t be cutting phone services for seniors—a policy it had previously claimed would go into effect on Monday. Now, the agency has shifted its position,