Slack is updating its collaboration platform with a set of artificial intelligence features designed to save time for knowledge workers. The Salesforce.com Inc. unit detailed the enhancements today ...

Slack launched its next-generation platform with the aim of making the application a workflow automation and integration layer between multiple systems. At Slack's Frontiers event, the ...

Across government, agencies are under mounting pressure to modernize how they operate by streamlining workflows, improving responsiveness and delivering better outcomes to the public. Yet many still ...

After nearly three years of work and wrapping up a beta, Slack has announced that its all-new platform for developers is now officially available. The “next-generation” API experience with a modular ...

Workplace collaboration tools are increasingly adding automation to their list of productivity features. Case in point: Slack last fall introduced the capability to easily automate repetitive tasks ...

Salesforce has announced a swathe of updates to its Service Cloud, which it believes will help companies connect their customer service operations - from DevOps teams, through the contact center, all ...

In a bid to remain competitive among the growing number of workplace chat apps out there, Slack today announced the launch of new automation features designed to make workflows more shareable and ...

Salesforce’s incoming generative AI experience for Slack can integrate multiple large language models into workflows. Salesforce’s incoming generative AI experience for Slack can integrate multiple ...

Slack has always differentiated itself as a communications tool by its ability to run applications inside of Slack and avoid dreaded context switching. At the Frontiers Conference today, the company ...