Teleperformance's Deputy CEO said that sometimes the accent of an Indian agent is hard to understand and the technology can ‘neutralise the accent of the Indian speaker with zero latency.’ ...

Fresh off the heels of the AI-powered accent adjustments in the Oscar-nominated 2024 film "The Brutalist," the French company that owns the largest call center in the world has announced that it's ...

Teleperformance SE, the largest call-center operator in the world, is rolling out an artificial intelligence system that softens English-speaking Indian workers’ accents in real time in a move ...

Question is whether to see this AI-driven accent modification as a breakthrough in customer service or it raises ethical ...

The world's largest call center operator, Teleperformance, is rolling out artificial intelligence to modify the accents of its Indian customer service agents in real-time. The company claims this move ...

Teleperformance is the largest call-centre operator in the world, and its employees in India provide customer support to some of its international clients. It entered the country in 2001 and has since ...

Fresh off the heels of the AI-powered accent adjustments in the Oscar-nominated 2024 film "The Brutalist," the French company that owns the largest call center in the world has announced that it's ...