Whenever Matthew McConaughey's character Rust is at the police-station table, he sits next to a bright yellow mug that reads "Big Hug Mug" in red block lettering. "I'm so pissed I didn't go on ...

As Brian Niccol orchestrates the turnaround of Starbucks, one thing he wants to see is customers enjoying a “mug hug.” Niccol coined the phrase on the coffee giant’s earnings call this week ...