BETHESDA, Md.--(BUSINESS WIRE)--Thomas Penny, III, President of Donohoe Hospitality Services, a division of Donohoe, today announced two senior promotions—Cheryl Haughton to vice president, new builds ...

Two years ago I happened upon a small, yet beautiful, act of hospitality and customer service while I was researching my new book, The Heart of Hospitality: Great Hotel and Restaurant Leaders Share ...

The impact of coronavirus on the world is a story with an indeterminate beginning, an indiscriminate middle and no discernable end. In addition to inflicting a worldwide death toll in excess of 3 ...

As the global population ages, service design strategies from the hospitality industry are helping expand how health and wellness organizations motivate older adults to stay active. A new research ...

The hospitality industry encompasses a wide range of professions, including those related to food service and lodging. Small businesses with a focus in hospitality services need to understand the ...