Business Wire

CentralSquare Launches CitizenLink AI™, Reducing 911 Wait Times for Citizens by Automatically Handling Non-Emergency Calls

BOSTON--(BUSINESS WIRE)--CentralSquare Technologies today at IACP 2024, introduced CitizenLink AI™, the first integrated suite of AI-based public safety tools in the U.S. CitizenLink AI™ integrates ...
Security

Motorola Solutions introduces hybrid cloud call handling with VESTA 911

Motorola Solutions today announced VESTA Hybrid, a new offer that unifies the power of Assist AI, advanced Radius Mapping, and cyber resilience with VESTA 911 call handling software for Public Safety ...

Lake County Fire Rescue earns international accreditation for emergency dispatch

Lake County Fire Rescue's Emergency Dispatch Center has earned international reaccreditation for handling emergency calls.
WUSA

'It actually sounds very much like a person' | Fairfax County 911 Center testing AI to handle non-emergency calls

FAIRFAX, Va. — Fairfax County's 911 center, which answers about 3,000 calls a day, is testing artificial intelligence technology to help manage non-emergency calls. The Department of Public Safety ...
upnorthlive

Grand Traverse County seeks AI solution to streamline non-emergency call handling

GRAND TRAVERSE COUNTY, Mich. (WPBN/WGTU) — A northern Michigan dispatch center is looking to use artificial intelligence to help answer non-emergency calls. Staff at Grand Traverse County Central ...