As customer expectations soar, the field service industry finds itself at a critical juncture. With skilled technicians leaving the workforce faster than they are replaced, organizations are grappling ...

The top 5 field service software tools offer AI automations, CRM features, and much more.

Oracle announced it has acquired Next Technik, a leading provider of field service management solutions for NetSuite customers which is now part of the Oracle NetSuite organization. This acquisition ...

Field service in 2026 is being transformed by AI, IoT, and automation, shifting from reactive repairs to predictive, proactive models. Companies are using technology to improve response speed, ...

Utilities operate in high-stakes environments where operational resilience, infrastructure reliability, and workforce efficiency are essential for maintaining uninterrupted service. Cutting-edge field ...

Katherine Haan, MBA, is a Senior Staff Writer for Forbes Advisor and a former financial advisor turned international bestselling author and business coach. For more than a decade, she’s helped small ...