Households caught in disputes over billing errors, maintenance delays or substandard customer service have been reminded that their energy provider has an eight-week window to resolve matters. In ...
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market.
Families locked in rows over billing blunders, delayed repairs or poor customer service have been told their energy supplier has an eight week deadline to put things right. In a reminder to households ...
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