Performance metrics are designed to improve results, but they often change employee behavior in unexpected ways. Learn how to ...

The concept of Key Performance Indicators (KPIs) sounds like it should solve all problems by measuring how effectively an individual, team, or organization is achieving important goals. But in ...

An employee recognition program can improve morale, strengthen culture, and encourage the behaviors that help a business ...

August 18, 2025 - Employers often encounter significant challenges when addressing the performance of employees particularly when the performance counseling (e.g., a performance discussion and/or ...

Bruce defends employers in complex employment litigation in federal and state courts in Texas and across the country. He has represented employers in class actions, Fair Labor Standards Act collective ...