As a small-business manager, your role is to guide and motivate employees into getting the job done. Therefore, leadership and motivation go hand in hand. Over the years, researchers have developed a ...

It may have been a while since you cracked open a communication theory book, and it's understandable. As a small-business owner, you've been busy dealing with customers, managing employees and trying ...

In my nearly 20 years of work in organization development, I’ve never heard anyone say that a leader communicated too much or too well. On the contrary, the most common improvement suggestion I’ve ...