Contact details are the most crucial part of any business, but a business can only reach its goal if all the required information about prospects are in a single place. Contact management software ...

Contact management is crucial for businesses as it centralizes and organizes information about customers, partners and suppliers. By maintaining a well-structured contact management system, companies ...

Reliable contact information is the key to success for professional services organizations. But the lack of a standardized, automated contact management system can lead to missed business ...

One of the advantages of using a CRM is the ability to easily manage and organize contacts to maximize leads. Salesforce.com and the many other companies that offer CRMs have well-established contact ...

Salesforce.com already sells online customer relationship management (CRM) software to almost any size company, from giant corporations to small businesses. Now it’s announcing a product aimed at ...

To best leverage your customer relationship management (CRM) system, you'll need to understand the features commonly found across CRM software. Most platforms include some sort of customer contact ...

Anand Subramaniam is SVP Global Marketing for eGain Corp. eGain’s solution automates digital-first customer engagement for global brands. Working as a contact center agent was never for mere mortals.

Regular Business Hacks readers know I'm no fan of Outlook. I think it's overcomplicated, overpriced, and overkill for most users (myself included). But I'm stuck with it, mostly because I need some ...

QUINCY, Mass.--(BUSINESS WIRE)--UpCurve, Inc. (“UpCurve”), the small and medium-sized business (SMB) solutions provider, today announces that it has acquired both Contact Management Systems and the ...

Relationship building is key to being a successful mortgage loan originator (LO). That also holds true for real estate agents, insurance agents, financial planners and anyone else who has a ...