What started as a frustrating delay at a Texas grocery store quickly became a heartwarming holiday moment when H-E-B decided to gift shoppers their groceries after a system-wide computer crash.

After a glitch shut down the store's computer system and brought check out lines to a standstill, the store's manager ...

Shoppers expected delays, but instead heard an announcement that changed the mood instantly The store’s decision left customers emotional, grateful, and cheering in the aisles Shoppers at a North ...