Calabrio, a provider of enterprise recording and contact center workforce optimization software, announced today that its advanced enterprise recording applications for Cisco MediaSense are now ...

MINNEAPOLIS--(BUSINESS WIRE)--Calabrio, a leading provider of customer engagement and analytics software, today announced that Calabrio ONE Cloud is now available directly through the Cisco ...

Last time I provided an update on workforce engagement management (WEM) vendor Calabrio was in June 2018, when the company was transitioning from being an on-premises to a cloud solution provider. A ...

Calabrio this week announced a new version of its flagship workforce optimization and engagement suite. Having watched the firm and its antecedent, Spanlink Communications, since its founding 30 years ...

MINNEAPOLIS--(BUSINESS WIRE)--Calabrio, the workforce performance company, today announced the enhancement of its Call Recording capabilities for greater integration with Webex Calling —part of ...

The workforce optimization acquisition spree continued on Tuesday when Spanlink Communications, a provider of unified VoIP communications solutions and a Cisco Systems partner, revealed that it had ...