Card-not-present merchants are battling increasingly frequent friendly fraud. That type of fraud the I don t recognize or I didn t do it dispute occurs when a cardholder makes a purchase, receives the ...

When credit card and debit card holders identify fraud or abuse, they need some way to intervene and recover their funds. This form of payment reversal is what we ...

Understanding reason codes and associated representment requirements is critical to preparing an effective chargeback dispute case. In October of 2015, Visa increased the allowable evidence for ...

eCommerce is a great idea that opened up the business world for the small players to join in on global trade. The keys to success are clear: make a product that customers love, develop smart marketing ...

The chargeback process was introduced more than four decades ago as a consumer-protection mechanism. It was meant to inspire consumer confidence in payment cards, which were still a novel concept at ...

Customer disputes are a huge pain point, but types of fraud that can be at the root of them are not widely understood. Most of us are familiar with true fraud (also called identity theft) and we’ve ...

As online commerce continues to surge, chargeback fraud victimizes more and more retailers. Experts report that chargebacks will cost merchants over $100 billion in 2023, and false claims and abuse of ...

Chargebacks can be a challenging and potentially harmful process to businesses, as although originally introduced as a consumer protection tool with good intentions, the ease of the chargeback process ...

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