Only 28.4% of the global workforce operates at healthy utilization levels, highlighting urgent need for workload ...
Amid the disruption of DOGE to agency operations and the oncoming workforce transformations of AI, the federal government and ...
Workforce shortages do not affect all patients equally. Rural communities face the greatest gaps in oncology access, with higher cancer mortality rates and longer travel times for treatment. Patients ...
TORONTO & CHICAGO--(BUSINESS WIRE)--Euna Solutions®, a leading provider of purpose-built, cloud-based solutions for the public sector, today announced the release of its 2024 State of Public ...
The #1 rated global provider of workforce management solutions is recognized for providing exceptional value to its enterprise customers — outperforming on price, features, scalability, and ease of ...
Without a doubt, scaling workforces in large businesses, while absolutely necessary, can often present a variety of challenges—especially when the business has a mix of permanent, temporary and agency ...
With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Editor's note: This article was updated ...
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