dbta

BMC Helix Receives Variety of Updates to Support AIOps and Service Management

BMC is releasing a variety of updates driven by the need for IT and operations teams to achieve new levels of efficiency, accelerate responses, and improve business uptime. The summer 2025 (25.3) ...
Business Insider

BMC Helix Recognized as a Leader in Enterprise Service Management

HOUSTON, Dec. 8, 2021 /PRNewswire/ -- BMC, a global leader in software solutions for the Autonomous Digital Enterprise, today announced that its BMC Helix solution has been designated a leader in The ...
dbta

BMC Helix Service Management Now Offers Generative AI Capabilities

BMC, a global leader in software solutions for the Autonomous Digital Enterprise, is adding generative AI, low-code/no-code development, and contextual tooling to the BMC Helix Service Management ...
Yahoo Finance

BMC Helix a Leader in 2025 Enterprise Service Management (ESM) Report by Independent Research Firm

BMC Helix achieves the highest scores possible in 17 criteria, including vision, roadmap, innovation, agentic AI development and orchestration, partner ecosystem, analytics/dashboards, and many more.
IT Business Edge

ITSM Tools: BMC Helix vs. ServiceNow

The modern organization is dependent on its information technology (IT) infrastructure. If core IT systems and services are unavailable for just a few moments, chaos may ensue. Your IT team is ...